Privacy policy

Privacy & Cookie Policy

Last updated: October 2025

At Pien’s Tables, we care deeply about your privacy.
This Privacy & Cookie Policy explains how we collect, use and protect your personal information when you visit our Shopify-powered website, make a purchase, or otherwise interact with us (collectively, the “Services”).
By using our Services, you agree to the collection and use of information as described here.

1. Who We Are

Pien’s Tables (“we”, “us”, or “our”) is responsible for your personal information under the EU General Data Protection Regulation (GDPR).

Email: contact@pienstables.com
Company information: 
PW Brands B.V.
Van Miereveldstraat 3, 1071 DW Amsterdam
The Netherlands
Chamber of Commerce (KvK) Number: 98859765

We are established in the European Union.

2. Information We Collect

We collect personal information to process your orders, improve our Services, and communicate with you.
Depending on how you interact with us, this may include:

  • Contact details such as your name, email address, phone number, and shipping/billing address;

  • Order and payment information (through Shopify Payments or PayPal);

  • Account information such as your login details and preferences;

  • Messages or enquiries you send us;

  • Technical and usage data (e.g. IP address, browser type, device, and interactions with our site);

  • Marketing preferences (if you subscribe to our newsletter).

We only collect the information necessary to provide and improve your experience.

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders and payments;

  • Provide customer service and communicate with you;

  • Send marketing emails, if you’ve subscribed (you can unsubscribe anytime);

  • Improve and personalise our website and Services;

  • Comply with legal, tax and accounting obligations.

We do not sell your personal data.

4. Legal Bases for Processing

We process your personal information on the following legal bases:

  • Contract performance: to process your order or provide customer support;

  • Legal obligation: to comply with accounting or tax requirements;

  • Consent: when you sign up for our newsletter or allow analytics cookies;

  • Legitimate interest: to maintain and improve our Services, prevent fraud, and ensure website security.

5. Sharing Your Information

We share information only with trusted service providers who help us operate our store, such as:

  • Shopify, which hosts our store;

  • Shopify Payments and PayPal, to process payments;

  • Shipping carriers, to deliver your orders;

  • Email provider (Shopify Email), to send updates and newsletters.

These partners process your data securely and only according to our instructions.
For certain analytics and improvement features, Shopify may act as an independent or joint controller.
You can read more in Shopify’s Privacy Policy. 

6. International Transfers

Some of our service providers (including Shopify) may process data outside the European Economic Area (EEA), such as in Canada or the United States.
We rely on the European Commission’s Standard Contractual Clauses (SCCs) or other approved safeguards to ensure your data remains protected during such transfers.

7. Security and Retention of Your Information

We take appropriate technical and organisational measures to protect your personal information and to prevent unauthorised access, loss or misuse.

Please note that no system is completely secure, and information sent over the internet may not be fully protected in transit. We recommend avoiding insecure channels for sensitive information.

We retain your data only as long as necessary to fulfil the purposes described above — for example, as long as you have an account, to comply with legal obligations, or to resolve disputes.

8. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you;

  • Request correction or deletion of your information;

  • Object to or restrict processing;

  • Withdraw consent (for example, to marketing emails);

  • Request a copy of your data (data portability).

To exercise these rights, contact us at contact@pienstables.com.
We may need to verify your identity before processing your request.

You also have the right to lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority): www.autoriteitpersoonsgegevens.nl.

9. Cookies

Our website uses cookies to make the site function properly and to understand how visitors use it.

  • Essential cookies are required for basic site features such as checkout and shopping cart;

  • Analytics cookies help us improve our website and are used only with your consent.

When you first visit our site, you can choose which cookies to accept or reject.
You can change or withdraw your consent at any time via your browser settings or the cookie settings link in the website footer.

For more information, see Shopify’s Cookie Policy.

10. Children

Our Services are not directed at children under the age of 16, and we do not knowingly collect personal data from them.
If we become aware that we have collected data from a minor without consent, we will delete it immediately.

11. Updates to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices or for legal reasons.
The most recent version will always be available on this page, with a new “Last updated” date.

12. Contact Us

If you have any questions about this Policy or how we handle your personal information, please contact us:

Email: contact@pienstables.com